MapleStory has stopped working in Windows Vista

Asked By Apollo Christian 10 points N/A Posted on - 01/08/2012

I am not sure if this is the correct place to publish my query. I downloaded MapleStory on my Windows Vista Home Premium 32-Bit PC.

Today, as I was trying to launch it through Directory Video Game Launcher, in my desktop or even in the MS website, I got a problem stating “MapleStory has stopped working.” What is causing this?

How can I resolve this issue?

Microsoft Windows

MapleStory has stopped working

A problem caused the program to stop working correctly.

Windows will close the program and notify you if a solution is available.

Close program

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• Question Views: 4359
• Answer Count: 2
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• Question Category: Windows Vista

Best Answer by Carl Jack

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Answered By Aristono Martin 20 points N/A #118674

MapleStory has stopped working in Windows Vista

Try to do the steps below:

·         Download maple story on a different drive like your desktop then install it. After installation, open up Nexon Folder > MapleStory > Gamelauncher.

Uninstall the game and delete the registry information before reinstalling it back. To do that, go to Start > Settings > Control Panel>Programs and Features>MapleStory>Uninstall. To Delete the registry, type regedit on run >  go to Edit > Find Nexon > Delete registry entries that says Nexon or maple story in them. Make sure to delete Ahnlab files containing Maplestory and nexon as well. Restart and download/install maple story again after wards.

 

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• Posted on - 01/08/2012
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Best Answer

Answered By Carl Jack 10 points N/A #118675

MapleStory has stopped working in Windows Vista

Hello Apollo,

To resolve that issue, you will need to try the following workarounds:

• First, you will need to update all the drivers on your system just in case they might be out of date and as a result causing the issue that you're getting.
• After you have updated the drivers, you will need to turn off Windows Vista DEP completely, and the turn it back on and check to see that the DirectX have also been updated.
• Otherwise it may be an issue with compatibility problems and therefore you will need to check the version of Windows that you are using, and do a reinstallation is possible.

Hope this helps.

Regards,

Carl

 

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• Posted on - 09/09/2012
• Question Category: Windows Vista