McAfee error during the install of antivirus

Asked By Anthony T Nichols 0 points N/A Posted on - 08/12/2014

Hello,

During the install of McAfee Antivirus this error appears and is rolling back the entire install. The installer is downloaded from a trusted website and is a compatibility issues. Does anyone have any solution for this error ?

Thanks !

Debug Message

FAILURE: In ServiceStartService to start service[MCAFEETOMCATSTV250] with return code[,,1]. Failed in InstallScript file[C:CodeBasesisdevScriptISRTSrcTextSup.rul] line number [143] with error code [,,1].

CustomAction: MerMod_StartCurrentServices

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• Question Category: Anti-Virus

Answered By Riley Keith 0 points N/A #178182

McAfee error during the install of antivirus

Anthony,

 

I suggest you may contact the McAfee support team.

 

Before doing that, you can try with these two options to see what happen:

 

1. Be sure that other anti-virus software has been completely removed. Some windows files maybe are set up to run with your existing antivirus.

 

2. Check if the your Java is upgraded to the last version. You can check it under all programs, Java, check for updates.

Hope this helps

Riley

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• Posted on - 08/13/2014
• Question Category: Anti-Virus