Microsoft Office Groove has encountered a problem and needs to be closed.

Asked By austincraig 0 points N/A Posted on - 09/13/2011

I'm running my Office Groove when a message popped up saying that Microsoft Office Groove has encountered a problem and needs to be closed. I can’t remember having a problem with Groove until today.

It automatically closes the program and this message appears.

What happened?

I tried to run it again, and the same message appeared. Why is my Microsoft Office Groove encountering this problem?

Error:

Microsoft Office Groove has encountered a problem and needs to close. We are sorry for the inconvenience.

If you were in the middle of something, the information you were working on might be lost. Restart Microsoft Office Groove. Please tell Microsoft about this problem. We have created an error report that you can send to help us improve Microsoft Office Groove.

We will treat this report as confidential and anonymous.

• Status: Open
• Question Views: 1742
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: MS Groove

Answered By MarandaDinn 0 points N/A #123998

Microsoft Office Groove has encountered a problem and needs to be closed.

Hi,

This is not a big problem. The best way to solve the error is to replace this version of Microsoft Office with a new version.

There is a new version available. Just go to control panel and then add or remove program and then uninstall current software and run a cleaner such as CC cleaner, Reginout cleaner ,etc. and restart your computer. Then re-install the new version of Microsoft Office 2010 portable.

If you have virus then remove it first. Another reason is that maybe your computer is corrupted with virus. So you need to use an updated antivirus and scan your computer. When you're done with it, use some data recovery software to recover your lost data. 

About MarandaDinn

Questions
0

Answers
4

Best Answers
0

• Vote Up 0 Vote Down

• Posted on - 09/13/2011
• Question Category: MS Groove