Microsoft Office Outlook version on Mac 2011

Asked By aldrin richards 60 points N/A Posted on - 01/12/2012

Can somebody please share their ideas to me?

I'm trying to configure my outlook account in Office Mac 2011 which I purchased recently but it is not functioning. My company is using Exchange 2010. I have installed upgrade to Microsoft Office 14.1.3.

But when I tried adding my emails to outlook, it failed. Also, the current set up on my iPhone cannot get it to work on my MAC. An “Error Message” displays requiring at least SP1 installed, which I already have.

I’ve tried to set up from scratch, searched at the logs and looked for help at other sites. I’ve attempted to make/create account in different ways and even tried help option in webmail all the way through, still it didn’t work.

I am not sure if there is any ploy or things I must do in order to make this work. Can I use webmail to access email?

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• Question Category: MS Outlook

Answered By Experttechyv 5 points N/A #106877

Microsoft Office Outlook version on Mac 2011

If the error message that a service pack 1 ms exchange application be installed and you are saying that the exchange version that you have installed on your computer is already a service pack then there could be a problem with the ms exchange application itself.

You may check one more and time just to be sure that it is indeed service pack because otherwise the problem is likely to be with the installer that you are using. You will need to get another setup application for the ms exchange because it seems like the one you are using right now is corrupt.

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• Posted on - 01/20/2012
• Question Category: MS Outlook