Microsoft Outlook have a serious problem

Asked By Glenn A Watkins 0 points N/A Posted on - 06/24/2013

 

Hi,

I was using the latest version of AVG without having any issue but when I updated to 2013 free edition, then I launched Outlook and it crashed. I received the following error message from Outlook. Now I extremely need your help to resolve this issue.

Thanks.

 

Microsoft Office outlook

Outlook experienced a serious problem with the ‘avg exchange extension’ add-in. If you have seen this massage multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?

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• Question Category: MS Outlook

Answered By Randolph Brownlow 5 points N/A #183521

Microsoft Outlook have a serious problem

Hello Glenn

It seems like AVG 2013 free edition is always presenting incompatibility issues with Microsoft Office Outlook. It makes no sense for you to uninstall Microsoft Office and install another version, and another, until your antivirus "will agree" it.

The simple solution, if for you to download CCleaner from this link run a full scan, and after that reboot computer. It will delete unused files, and it should get your AVG to get along with Office Outlook.

If this will not work, you just have to uninstall this version of AVG, and download AVG 9.0. That is 100% compatible with any Microsoft Office application and you will not encounter this problem again.

I hope you will find this information useful.

Randolph

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• Posted on - 07/20/2013
• Question Category: MS Outlook