Microsoft Word (2010) has encountered a problem

Asked By araceliariana 30 points N/A Posted on - 09/26/2012

Hi,

Microsoft Word (2010) has encountered a problem. Every time it is trying to recover my information. But it’s just showing.

But I am sure that it has encountered any other problem. If you have any idea please help.

Microsoft Word

Microsoft Word is typing to recover your information…

This might take several minutes.

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• Question Category: MS Word

Answered By Kathyn Roy 0 points N/A #142010

Microsoft Word (2010) has encountered a problem

Hi,

This problem generally occurs because of compatibility issues in according with opening old version document files. Following are the steps given to fix your issue:-

1. Click on file->open->browse to the location where the word documents are located.
2. Click on the file you want to open.
3. Click on the open drop down arrow.
4. Select open and repair and wait if required.

 After the document is opened in word 2010 save it as a docx file . This process will remove your compatibility issues.

Hope it helps.

 

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• Posted on - 09/26/2012
• Question Category: MS Word