Control Panel Missing on my Windows XP Computer

Control Panel Missing on my Windows XP Computer

Hello! Bob Mayfield,

Wow! That’s a lot of problems you are experiencing, luckily they all seem to be related to the Trojan.KillVA virus. Simply changing your profile does not get rid of the problem. 

Given some time that virus will strike the profile, unless totally removed from your system.  So, let’s go back to your original profile and try the following solutions to solve your problem.  Bare with me.

Here are possible solutions to your problem.

1. First things first, let’s try to access your Control Panel.  Move your mouse over to the “Start” button and right-click.  Select Properties, then select Customize then select the Advanced Tab, there should be a link to the Control Panel.
2. If that doesn’t work, open Windows Explorer and Click on Folder Options, select the View on the tabs and navigate down to the option “Show Control Panel”, put a check or tick the box.
3. Other ways to go to your Control Panel is by opening Windows Explorer, then in the address bar type “Control Panel”.  If that doesn’t work you can try and type “Control Panel” in Run.
4. You can also try to cut to the chase and do a “System Restore” to a date when your computer was not experiencing this problem.  Hopefully, the Trojan has not yet corrupted this part of your system because for some people with that virus, the option to do a System Restore disappears.  Check to see if you can still do a “System Restore” and select the appropriate restore point.  Restart you computer and try accessing your Control Panel the normal way and you can not Add/Remove whatever you needed to.
5. Download a Registry Cleaner and install it into your system.  Run the program and wait for it to detect the control panel issue.  Click on “Fix” and it will save a log, you will notice that it has detected some “no control panel” registries.
6. Go back into “Safe Mode”.  Go ahead and run your Antivirus or spy sweeper software which detected the virus.  Once detected, go ahead and “Quarantine” or “Delete” it.  If it won’t let you.  Disconnect your internet and try the scan again.  There are times that it could cause it not to be deleted because it is using your internet connection.
7. If your Antivirus program still cannot delete this, search the internet for an Antivirus that can.  This virus was actually discovered by Kaspersky, so that would be a good place to start.  If that doesn’t work, don’t give up and try other programs.  There are many that claim can remove it.
8. If you are too tired and too desperate to move on, you can create a back up of all your safe files, move it to an external hard drive.  Make sure you have everything you need.  Do this only if you have no other choice and if you want to.  The next step would be to Format your computer.  It may sound extreme but if your computer is new and you just installed your OS, this is not such a bad idea.  However if you’ve had the computer for a long time and would take ages to install everything you need again, don’t do this.
9. The internet is a good resource for other solutions as well, if you were not able to fix this problem with my solutions, my next advice is to use Google wisely and find the correct solution.  I do believe though that by now the solutions has solved your problem.

Good luck with this and if you need anything else, just ask here.