Missing Folders After Upgrading to Lotus Notes v5

Asked By austin chapman 30 points N/A Posted on - 01/20/2012

I have over 100 folders that were saved in the archive and it went  missing when I upgraded to Lotus Notes v5. What might have been the cause of this and is there still a chance that I can recover the 100 folders?Thanks.

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• Question Category: Email Servers

Answered By Aristono Martin 20 points N/A #102679

Missing Folders After Upgrading to Lotus Notes v5

Hi Austin,

You may be able to recover the missing folders with the user of a mail back up file. If you have your emails copied and save on a back up location, you should be able to restore them.

What cause the problem is that the settings of your folders has not been marked and set so as for it to not be changed or refresh. This option can be made with the user of Prohibit Design or refresh option. To activate this option, you just need to right click a folder > choose design properties > choose the 3rd tab option then check the Prohibit design or refresh box.

Aristono

 

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• Posted on - 01/24/2012
• Question Category: Email Servers