Motherboard could not read a newly installed physical memory (RAM)

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My motherboard has two memory slots and I have 512 MB of DDR RAM in one of the slots. I bought another DDR RAM of the same size and thought I could put it in the second slot to have a total of 1 GB memory, however, when I check System Information under System Tools folder, the Installed Physical Memory (RAM) still shows 512 MB. 

How come the new RAM is not added?

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Best Answer by Alber grower
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Answered By 0 points N/A #95989

Motherboard could not read a newly installed physical memory (RAM)

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I don't think your subject title for the question is appropriate but for your question, try the different solutions below.

Solution 1:

You need to enter the BIOS settings once your computer has started booting after you have inserted the new memory on your computer. In some computer, it usually detects the memory and tells you that a new hardware is added. It is shown in the boot screen. When you enter the BIOS make sure to choose Exit and Save Changes.

Solution 2:

Try your memory on the same slot as the one you have, it could be a broken slot or if it's not working then I suggest you return the memory you bought and have it replace. Also make sure that your motherboard supports the memory speed. Every memory has it's own speed and it is much better to have the same speed as the one that you have.

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Answered By 10 points N/A #95991

Motherboard could not read a newly installed physical memory (RAM)

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These are the reasons why your additional memory might not be recognized:

  1. The new memory may simply be defective although not terribly likely but this does happen.

  2. You could have the memory installed wrong. Remove it and reset it. Check very carefully that you have seated it correctly.

  3. You could have brought the wrong type of memory. Each type of memory is totally different and totally incompatible with the others because they work completely differently. Any given system will generally take one and only one memory type. Subtle differences in the connectors are supposed to prevent inserting the wrong type of module but it is still possible to do it.

  4. But if you have the right type of memory, you can run into compatibility issues between the modules when adding a module to an existing system that already has installed modules.

  5. It might also be a matter of dual channel memory systems and channel symmetry.

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Answered By 75 points N/A #95993

Motherboard could not read a newly installed physical memory (RAM)

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Hi Lhyam,

Before you upgrade your memory, I will advise you to blow the machine so that any dust that might have settled on the memory card slot on the motherboard is removed. The tiny sensitive copper lens on the memory chip will not work f there is a layer of dust blocking the contacts on the memory card slot.

Otherwise, the RAM copper-like contacts may have been tampered with due to bad handling of the memory chip either by touching its surface or dropping it on the ground. That is why it is advisable to hold the memory chip by touching it from the top and completely avoiding the contacts so that they do not end up being messed up.

Hope this helps.

Regards,

Lee Hung.

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Answered By 10 points N/A #95995

Motherboard could not read a newly installed physical memory (RAM)

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I'm grateful I found this website! Thank you very much, C lair griffin. I used your solution and I was able to solve my problem.

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