MS System center data protection manager 2010 Error ID 31313

Asked By Trevorr 0 points N/A Posted on - 12/19/2011

Hello everyone,

On my system I have still old version Windows 2008 with Service Pack 2 and My Hyper V server is standalone instillation. When I try to back up or save I got error message. Can someone please help?

Thank you

Trevor

Microsoft System Center Data Protection Manager 2010

One or more prerequisites for protecting this data source is missing.

Ensure that the following prerequisite software is installed on hyperv03ms4u info and/or all nodes in the cluster.

Windows Server 2008 with

Knowledge Base article 948465(http//support Microsoft.com/kb/948465)

   AND

Knowledge Base article 971394(http//support Microsoft.com/kb/971394)

   -OR-

Windows Server 2008 R2 with

Knowledge Base article 975921(http//support Microsoft.com/kb/975921)

   AND

Knowledge Base article 975354(http//support Microsoft.com/kb/975354)

If  you have already installed the required prerequlsite. Refresh the agent status in the management tab and try again.

ID:31313

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Answered By Thompson Locker 10 points N/A #123289

MS System center data protection manager 2010 Error ID 31313

To solve that problem you will need to install the updates that are needed so that you can be able to reinstall dpm agent. After you have done that the reinstallation should be able to work. As for the note on server windows 2008 agent, what you will need to do is uninstall the following string was, or you can choose to add another option like /norestar:

MsiExec.exe /X{5EB850FE-84F7-4856-A203-0F80BC93C66A}

You will  also need to make sure that you have applied the required hot fixes, and after that you will need to restart the host machine when prompted to do so, and that should possibly be before DPM 2010 RTM can protect Hyper-V v2.0.

-Thompson Locker

 

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