MS Word crashing and restarting the laptop

Asked By carla santos 20 points N/A Posted on - 03/07/2012

Hello, I have a protected with Kaspersky. I have thoroughly scanned my PC for viruses but found none. Suddenly my word gets stuck and PC restarts. Why?

• Status: Open
• Question Views: 811
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: MS Word

Answered By Sharath Reddy 590495 points N/A #89591

MS Word crashing and restarting the laptop

Usually, Windows suddenly restarts because of a system failure or of an internal error. If you experience this on your computer, try checking your computer for any possible errors. Use a disk utility application to check the system.

For a much thorough diagnostics on the system, use a disk utility application like Norton SystemWorks, PC Tools Performance Toolkit, or Norton Utilities.

If this restarting problem usually happens every time you open and use Microsoft Word or any other Microsoft Office applications, try uninstalling this package and then install it back to fix any corrupted files in the installation and to restore its settings back to default including those settings that you might have customized.

Any errors in the hard drive’s file system can cause programs to work differently and installations to go wrong that leads to an incomplete package installation.

About Sharath Reddy

Questions
1

Answers
14599

Best Answers
2290

• Vote Up 0 Vote Down

• Posted on - 03/08/2012
• Question Category: MS Word