Msncon.dll IMAP error help please

Asked By orlaandoaddison 10 points N/A Posted on - 02/03/2013

At the time of initializing Outlook I receive the error which you can see at below.

 

Cannot open your default e-mail folders. An unexpected error has occurred.

IMAP was unable to load the information service msncon.dll. Be sure the service is correctly installed and configured.

Any idea to resolve this?

 

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• Question Category: MS Outlook

Answered By Williams Todd 0 points N/A #198014

Msncon.dll IMAP error help please

 

 Hello,

 

This issue may occur if you use an IMAP account in Outlook. To resolve this issue, please click File > Info > Account Settings > Account settings. Locate the account and click Change, then click more Settings. Find the Deleted Items and move these deleted items to the a folder on the server. Then, you will have to save those sent items to the specified folder on the server: a folder for the IMAP account.

 

I hope this is helpful.

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• Posted on - 02/11/2013
• Question Category: MS Outlook