My Galaxy S4 got all issues with latest update

Asked By John T Kravitz 0 points N/A Posted on - 07/12/2014

Hi all,

I own a Samsung Galaxy S4 Active with Android version 4.3 and it was fantastic. Recently AT&T had 4.4.2 version and it got forced on my phone.

My phone got broken with this update. Due to this, the screen is becoming very hot. After charging the phone the battery percentage drops from 95% to 20% within an hour even if I don't use much. Internal memory gets filled all of sudden even though I don't start any apps.

Is there any way to fix my issue? I am OK to downgrade to 4.3 version, but how? Please help me out here. Thanks in advance!

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• Question Category: Mobile Software

Answered By Scurlock Ward 0 points N/A #193405

My Galaxy S4 got all issues with latest update

Hello John,

Indeed there are few bugs in the 4.4.2 Android version update, Mainly Battery draining and System lag.

There are no official fix provided to save your phone from draining battery, as a work around Check all the application which might use more battery and remove them if found unnecessary. Factory reset might help you to solve the issue as well (Don't forget to take a backup before factory reset). 

If you want to revert back to Android 4.3, you need to have root access in your phone, but that would come in the cost of voiding your warranty. 

Scurlock Ward

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• Posted on - 07/15/2014
• Question Category: Mobile Software