My HP Photosmart C6280 fails to initialize

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Hi,

I am using the HP Photosmart C6280. The machine starts normally but when I try to print anything, an error occurs with error code showing error: 0xc18a0001 and it doesn’t initialize the printing process.

I have tried some minor techniques which have gone in vain. I am hoping that you will be able to provide me with some solutions regarding this matter. I will be waiting for your help to solve this problem. Thanks.

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Answered By 0 points N/A #148894

My HP Photosmart C6280 fails to initialize

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Please perform the below steps:

  • Press and release the right arrow button until the display says “System Configuration Menu”. Press and release the “OK” button.
  • Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”.
  • Press and release the “OK” button.
  • Display should say “Hardware failure status: Clear. Press OK to clear”. 
  • Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
  • Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photo smart Express” screen appears.
  • Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
  • Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer.
  • Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
  • If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS.
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