My TeamViewer is not Working

Asked By Kenneth A Walker 20 points N/A Posted on - 08/08/2014

All my installed application works perfectly except for my TeamViewer. When I open the icon nothing happens. When I look on it on the task manager it’s not there but when I try to uninstall it error message says please close TeamViewer first on the system tray before uninstalling. Please help on how can I fix this. 

• Status: Open
• Question Views: 703
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: Misc Software

Answered By Riley Keith 0 points N/A #184746

My TeamViewer is not Working

Kenneth,

 

I see two possible options to fix it.

 

1. If the application is there active, go to the system utility configuration (Msconfig) and disable it. Then try to uninstall it normally.

 

 

 

2. Use system restore to go back to a previous date where there were not issues at all. This tool lets you go back in time to restorations points created by the computer automatically.

 

If you use XP, go to start, all programs, accessories, system tools, system restore, choose restore my computer to an earlier time and then choose the date. It should be a date before you got the issue and this date should be bold in the calendar. Follow the steps and the process will go on.

 

For Windows 7, go to start, all programs, accessories, system tools, system restoration and then the same. No data will be deleted with this process, just changes in programs.

 

The computer will restart by itself and you will get a success message when done

Hope this helps

Riley

About Riley Keith

Questions
0

Answers
101

Best Answers
16

• Vote Up 0 Vote Down

• Posted on - 08/17/2014
• Question Category: Misc Software