Net Tools 5 just shows a black screen

Asked By dorethadhoward 10 points N/A Posted on - 04/25/2013

I downloaded and installed the freeware Net Tools 5 for network security and monitoring in my Local Area Network.  The program just shows a black screen when launched.  What seems to be the problem?  I am on a Windows 8 OS.  Thanks in advance.

• Status: Open
• Question Views: 811
• Answer Count: 2
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: General

Best Answer by Baldwin Coll

Go To Solution

Best Answer

Best Answer

Answered By Baldwin Coll 0 points N/A #139580

Net Tools 5 just shows a black screen

 

No you have not fixed the problem, you worked around the problem. 

I just got done spending hours on fixing a problem like that on my machine. 

 

My system seemed to work as expected with windows 8, I got all the updates then the machine would fail to wake up correctly after sleep ( looked like a memory corruption, black screen on wakeup, sometimes the system (apps) was unresponsive after wakeup .

 

I did the following:

updated software:

installed all windows 8 updates: problem detected. 

updated intel chipset software drivers: problem persisted

updated AMD graphics software drivers: problem persisted

 

updated firmware:

updated ASUS BIOS firmware: problem persisted

updated SSD firmware: BINGO problem fixed

 

 

The problem: I looked at the fixes in the solid state drives firmware, the fixes indicated fixes to TRIM functions and sleep problems.

 

Main point: don't forget to update the machines firmware. I stopped updating various hardware firmware after my problem was fixed. My network card, graphics card and raid controller also have firmware that might need to be updated at some time. ( I had turned off the raid controller in the BIOS so I know it was not the problem)

About Baldwin Coll

Questions
0

Answers
22

Best Answers
10

• Vote Up 0 Vote Down

• Posted on - 05/02/2013
• Question Category: General

Answered By ayadi102 0 points N/A #139581

Net Tools 5 just shows a black screen

Hello sir,

If you don't mind, i want to know the version of net tools 5..
In fact, i think that the problem is with the OS, sometimes the incompatibility between the OS and the software causes these type of problems, so in order to fix this problem, we should replace the software with a new version that is compatible with our OS.

And for that reason, i think that you should set this new version up in your computer and test it: http://net-tools.en.lo4d.com/download

About ayadi102

Questions
0

Answers
2

Best Answers
0

• Vote Up 0 Vote Down

• Posted on - 05/09/2013
• Question Category: General