The Network Map is not Working – Zenoss

Asked By ronald luna 20 points N/A Posted on - 04/17/2012

Dear Techie Guys, I wonder if you have encountered a similar error in Zenoss before. I have this problem just today in our Network Map (Zenoss). I have tried clicking it but only a gray background appeared. I cannot remember any configurations changes recently so I do not know what is the problem. Please tell me how can I fix this. Thank you very much in advance for some probable solutions that you can suggest.

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• Question Category: Misc Databases

Answered By Rasoda_Frak 0 points N/A #103278

The Network Map is not Working – Zenoss

Hi there,

Be sure that you didn’t miss a part of INSTALL.txt

– zensocket needs to be setup in order to open raw sockets. As root, run:

chown root:zenoss /usr/local/zenoss/bin/zensocket

chmod 04750 /usr/local/zenoss/bin/zensocket

and if that doesn’t work, you can always make a symlink or copy /usr/local/zenoss/bin/zenoss to /etc/init/d and then update the scripts that are run in appropriate run-levels (rc-update, update-rc,d, etc. – depends on the distro and also add “ export ZENHOME=/usr/local/zenoss “ if necessary

New Zenpacks are not necessary, but its highly recommended updating regularly, that is if by chance your computer network’s admin changed to something new and zenoss is unable to utilize it.

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• Posted on - 04/24/2012
• Question Category: Misc Databases