NetZero Software Does Not Install (Double Launch)

Asked By fernerich 10 points N/A Posted on - 02/11/2012

For my Internet connection, I have decided to use NetZero as my ISP.

When I tried to install the starting software for NetZero, the error shown below keeps popping up.

I have tried to double-check whether NetZero is, indeed, already running, but the same error shows up even when I launch the installation for the first time.

How do I go about repairing this? Thanks, everyone! 

Problem Starting NetZero

The NetZero software is already running.

You must close the software before starting it.

Error Code: 02

• Status: Open
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• Question Category: Internet/Email Software

Answered By Marie Chan 15 points N/A #100528

NetZero Software Does Not Install (Double Launch)

There are several troubleshooting steps you can do whenever you get this king of error:

• First up, make sure your system meets the minimum requirements for NetZero:

                – if you're using Win xp, here are the requirements:              

                           – 800MHz or higher processor, 512 MB RAM,20 MB free disk space, 56k modem, Internet Explorer 7.0 or higher,  SVGA monitor with 800×600 resolution

• Check if NetZero automatically starts in start-up:

                 –  look for the NetZero icon on your system tray

                 –  right-click the icon, click on options, and uncheck Launch NetZero when I startup my computer

This will ensure NetZero doesn't run automatically when you boot-up.

• Reboot your pc.
• If you're still getting the error, download the latest NetZero software from https://account.netzero.net/account/acmg/download.do

Hope that helps!

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• Posted on - 02/11/2012
• Question Category: Internet/Email Software