A new PC problem with hard drives

Asked By Deborah G Perry 0 points N/A Posted on - 12/14/2013

Hi there,

I have a Dell OptiPlex 3010 which I bought the other day, it was working well for a week then I got this BSOD, after starting smart check, it showed a bad HDD, I replaced that and two days down the line am getting the same BSOD, and the smart check indicates a bad HDD, what could be the problem with this PC? what could be damaging the HDDs? How do I solve this?

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• Question Category: Desktops

Answered By Kifer Webb 0 points N/A #199652

A new PC problem with hard drives

Hi !

The first solution for your problem would be that you need to change/reinstall your OS on a device depending on your system.

It may have to install a 32 or 64 bit OS.

A second solution would be that you have to read your BSOD information and then search the problem with Windows Microsoft Assistance.

The main error is a second rectangle : "STOP: 0x00000050"

 

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• Posted on - 12/18/2013
• Question Category: Desktops