No sound only on Windows OS

Asked By Moses V Patterson 10 points N/A Posted on - 11/13/2013

Hello everyone,

I have a Compaq desktop running 2 operating systems that is, Ubuntu and Windows 8. When am in Ubuntu, sound is available and I can play music but in Windows, no sound is produced. I downloaded and installed audio drivers but still no luck. Is there any other suggestion? Or what are the common audio drivers for Compaq?

• Status: Open
• Question Views: 880
• Answer Count: 2
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• Answer Accepted: Yes
• Question Category: Windows 2008

Best Answer by Elmer Cook

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Answered By Nichols Fryman 15 points N/A #194091

No sound only on Windows OS

Hi Moses,
The error is because the sound settings for Windows 8 are not correct.
To resolve this error follow the steps mentioned below:
1) Go to 'Start', Select 'Control Panel' from the menu

2) In the 'System and Security' tab, Click 'Find and fix problems'

3) Select 'Troubleshoot audio playback'
4) Click 'Next' to continue the playing audio troubleshoot

5) After the troubleshooting is completed, select 'Speaker', Click 'Next'

6) The troubleshoot will completed and the system will display detailed information about solved problems

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• Posted on - 11/13/2013
• Question Category: Windows 2008

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Answered By Elmer Cook 0 points N/A #194092

No sound only on Windows OS

Patterson

You need to make sure that all drivers are installed and there are no yellow exclamation marks on your device manager. You can check the device manager by:

1. Hit the windows key.

2. Search for device manager

3. Choose Device Manager

Another way for you to go there is:

1. Go to Control panel

2. Find and click the hardware and sound link

“Remember if you don’t find the hardware and sound link you can change the Control panel view into large or small icons”

Or you can also test your audio settings by going thru this steps:

1. Window key + r

2. Type in dxdiag

Or you could just search dxdiag

From their you can make sure where the audio error is coming from.

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• Posted on - 11/19/2013
• Question Category: Windows 2008