Nokia 5130 xpress music won’t open

Asked By anonymous 7060 points N/A Posted on - 02/19/2012

I tried to update my Nokia 5130 xpress music but there was a problem with pc suite and it shut down and after that my phone wont switch on

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• Question Category: Misc Hardware

Best Answer by Galarpe Miloni

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Answered By Galarpe Miloni 0 points N/A #82387

Nokia 5130 xpress music won’t open

This problem may be caused by the PC in charge of the update process loosing contact with the Nokia device. Due to this, the phone display is suspended. You need to follow the following steps:

• You need to disconnect the Nokia phone from the PC.
• Remove the USB cable from the device and remove the device’s battery Put back the device’s battery.
• Then press the power button for almost one second.
•  Connect the USB cable to the Nokia device and wait for almost 10 minutes.
•  Restart the updating process.
•  If there is no positive response, then check whether your device is within the warranty period and take. If it is within the warranty period then take it to the nearest Nokia customer care for them to repair it for you.

 

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• Posted on - 02/20/2012
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Answered By Morcelo Toldelo 10 points N/A #82386

Nokia 5130 xpress music won’t open

IT seems that there might have a problem has occurred in your Nokia 5130 xpress device software or one or more files may be corrupted. So you have to install new software. New software will not only help your Nokia device to be turned on but also will help to run xpress music too.

For your better I am requesting you to take your device to Nokia customer service center. But you can try on your own risk. To do so,please connect your Nokia 5130 xpress device with your computer by data cable. Then delete the files unnecessary. Keep out memory card from the phone. Then using Nokia PC suite download a new update of your Nokia 5130 xpress software and install it.

Have a good luck man.

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• Posted on - 03/14/2012
• Question Category: Misc Hardware