Nokia C7 Not Working Properly After Software Upgrade to Symbian Anna

Asked By Ryan Abate 30 points N/A Posted on - 05/07/2012

I have a Nokia C7 smartphone. The software has been recently upgraded to Symbian Anna. It says that the update was done successfully; however, some of the phone applications are not working after the process. Such applications are Adobe Reader and Quick Office, so the phone does not recognize and will not open pdf and doc files. The secondary camera is also not working as it should. Wallpapers and themes are not updated as expected after an upgrade. The Ovi store and the Nokia map are the same as the previous software version. I am quite disappointed with Nokia since there are more losses than improvements after the upgrade was done.

Error:

Something's gone wrong
There was a problem. Please restart Nokia Ovi Suite and try again. If the problem persists, uninstall Nokia Ovi Suite and download the latest version of the application from http://www.nokia.com/global/support/nokia-suite/

Error code: 12017

• Status: Open
• Question Views: 1572
• Answer Count: 2
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Internet

Best Answer by dawood_dhanbad

Go To Solution

Answered By sta0001 0 points N/A #152912

Nokia C7 Not Working Properly After Software Upgrade to Symbian Anna

May be this version of Nokia suit is expired. and your handset didn't upgraded to Symbian Anna properly. Heir is the link of Pc suit for you Nokia C7 . https://www.nokia.com/en_us/phones/support download it and upgrade your phone software . Thank

About sta0001

Questions
0

Answers
4

Best Answers
0

• Vote Up 0 Vote Down

• Posted on - 05/07/2012
• Question Category: Internet

Best Answer

Best Answer

Answered By dawood_dhanbad 0 points N/A #152913

Nokia C7 Not Working Properly After Software Upgrade to Symbian Anna

I hope that you may have found solution to your problem. If not then I will suggest you to download latest Nokia Suite 3.6 from here: https://www.nokia.com/en_us/phones/supportproduct/nokia-suite/ .

Your smartphone Nokia C7 is compatible with this. You can upgrade your phone software and perform other pc suite operations as well. It supports Windows XP, Vista or Windows 7.

This link may be of some use: https://www.nokia.com/en_us/phones/support .

If the problem persists, you may contact Nokia Support for final resolution.

About dawood_dhanbad

Questions
0

Answers
1

Best Answers
1

• Vote Up 0 Vote Down

• Posted on - 12/12/2012
• Question Category: Internet