Norton 360 did not detect trojan virus

Asked By Michael A Washington 10 points N/A Posted on - 02/21/2013

My Windows XP 64 bit system was recently attacked by a sys32 Trojan virus.  I launched Norton 360 with Threat Removal Layer and Safe Web but came up with nothing.  I installed Avast Antivirus and scanned my PC and that's where I detected the Trojan.  Why did Symantec Norton 360 not detecting this?

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Answered By Well Erskine 0 points N/A #198938

Norton 360 did not detect trojan virus

Hello!

I have experienced this problem. Listen, you have to re-install your Windows. But before that, you need to ready a powerful antivirus like Norton Internet Security 360 or Kaspersky Lab.

After installing Windows, you have to install that internet security system and update as well. You have to do a full scan of your PC.

I think this will solve your problem.

To get more information, visit this link http://www.ehow.com/how_5075203_rid-trojans-system.html

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• Posted on - 02/27/2013
• Question Category: Anti-Virus