Norton Antivirus error message help

Asked By Quincy Nowell 10 points N/A Posted on - 02/03/2013

I am not able to log in to my Norton Account. It is signifying to verify “supplied credentials”. I need your help to solve it?

Error

 

Failed to log in to your Norton Account. Please check the supplied credentials.

 

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• Question Category: Misc Security

Best Answer by Breonna Skyla

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Answered By Breonna Skyla 0 points N/A #198023

Norton Antivirus error message help

 

Hi Quincy Nowell's

Please check your supplied credential or check the email address and your password if it's correct. If it's correct check it if it's the vault password or the Norton account password because it's different.

Try to remember your password and email address or save it to your cell phones or in your computers so that if you cannot remember it you will know you important 

Files just simple look to your cell phones or computers, thanks

Regards

 

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• Posted on - 02/05/2013
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Answered By Marshall Kwak 15 points N/A #132029

Norton Antivirus error message help

Hello Quincy,

 

The error message pertains to your username and password for the Norton Account. If you are wondering which one to use, it is the username and password you have chosen when you first sign up with your Norton account. If you can't recall then you can consider calling Norton Technical support so they can reset the password for you.

 

Here is the Norton Technical Support number:

1-855-825-0551

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• Posted on - 05/30/2013
• Question Category: Misc Security