Not able to sync contacts in Blackberry 9900

Asked By Andrew R Stahr 0 points N/A Posted on - 07/10/2014

Hello friends,

Yesterday I bought a new Blackberry 9900 phone. I am trying to synchronize contacts from outlook 7 running on my windows 7 laptop.

Beginning it worked well, but in the middle it stopped synchronizing. It got stuck for several minutes. After that I forcefully stopped the Blackberry Desktop Software. After that I reinstalled the Desktop Software and tried again. But nothing worked.

Does anybody faced the same type of issue? Please someone help me to fix this issue. Thanks a lot in advance and regards.

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• Question Category: Mobile Software

Answered By Birkholz Wright 0 points N/A #193123

Not able to sync contacts in Blackberry 9900

You must have the Blackberry Desktop Software installed on your system. Then proceed with the following steps:

 

1. First step is to make sure you disable wireless sync in your device.

      To do this, go to Home screen -> Contacts -> Menu (BB sign) -> Option -> Below contact list -> do Wireless sync uncheck.

2. Secondly, you need to:

      Home screen -> Calendar -> Menu (BB sign) -> Option -> Click on profile -> Wireless sync uncheck.

 

After carrying out these above mentioned steps, try to sync to Outlook again.

Thank you.

 

 

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• Posted on - 07/11/2014
• Question Category: Mobile Software