Not able to uninstall EaseUS Todo Backup

Asked By Daniel M Fang 0 points N/A Posted on - 07/06/2013

 

 

 

 

 

I tried to uninstall EaseUS Todo Backup but I can’t seem to do it (please check image below). I went to the Control Panel, to the add/remove program options but to no avail. What do you think causes this? Is there any way that I can remove the mentioned program?

Thank you and god speed.

Error 

 

C:Program FilesEASEUSTodo BackupbinAgent.exe 

 

An error occurred while trying to replace the existing file: 

 

DeleteFile failed; code 5.

 

Click retry to try again, Ignore to skip this file (not recommended), or Abort to cancel installation.

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Answered By Drake Vivian 30 points N/A #177050

Not able to uninstall EaseUS Todo Backup

Hi there Daniel M Fang,

 

The error you're getting says that access to the file is denied. That means that you either don't have permissions to remove the file or the file is being used at the moment of the uninstallation process so it cannot be removed.

 

The easiest and safest way to remove the mentioned software from your system is via Uninstaller that is provided on the EaseUS webpage. Please visit the https://kb.easeus.com/art.php?id=10036, download the EaseUS Todo Backup Remove Tool, unpack the package and run the .exe file placed in the folder.

 

You will see the Remove button, so click on it and wait until the uninstallation is complete. 

 

When it's done restart your computer so the changes take effect. 

 

Best regards,

Drake Vivian

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• Posted on - 07/10/2013
• Question Category: Software Others