Object reference error appeared when saving a map in Visual Trader 4

Asked By Justin M Hirsch 0 points N/A Posted on - 01/04/2014

Hello,

I am new to Visual Trader and I have been attempting to setup user data in Visual Trader 4. I could create a new map and then I edited the symbol list and transferred the symbols. When I click on save, I get the ‘Object reference not set to an instance of an object’ error shown in the screen capture below. After closing and reopening Visual Trader, I get another error ‘No data exist for row columns occurred’. Then the VT4 screen opens up and I get the ‘Object reference not set’ as before. And now, when I click file, I cannot open it. What is wrong with the procedure I followed? Can you please help me to fix this issue? Thanking you for helping me out.

Error -2147467261: Object reference not set to an instance of an object.

Occurred in routine 2178 – Cgroups.cls .Activate

Please note this error or send a copy of ‘VisualTrader.log’ to:

Nirvana Technical Support, at (512) 345-2492

Email: [email protected]

Fax: (512) 345-4225

• Status: Open
• Question Views: 643
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• Question Category: Misc Software

Answered By Nichols Fryman 15 points N/A #179873

Object reference error appeared when saving a map in Visual Trader 4

Hi Justin,
The error is due to the system registry files in the system.
To resolve this error follow the steps mentioned below:
1) Click 'Start', select 'Run' option
2) Type 'regedit' in the box, the registry editor window will open
3) Navigate to 'HKEY_LOCAL_MACHINESOFTWAREAppRecoveryCoreAgents' from the list
4) Select the 'HostUri' entry and remove the it from the system
5) Save the changes and close the regedit and then exit the editor
6) Start the services again and the error will be resolved

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• Posted on - 01/06/2014
• Question Category: Misc Software