Outlook Express is having problems

Asked By Lorraine P Goodman 30 points N/A Posted on - 10/13/2013

I am having an issue with launching Outlook Express. It is showing a random error message. I am running Windows XP and I attached the image of the error message I am receiving.

An unknown error has occurred. Subject ‘test’, Account ‘pop.gmail.com’, Server ‘smtp.gmail.com’, Protocol: SMTP, Port: 465, Secure (SSL): Yes, Error Number: 0x800CCC0B

 

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• Question Category: MS Outlook

Best Answer by T McDuffy

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Answered By Alexander Jose 0 points N/A #173433

Outlook Express is having problems

 

• Microsoft support page has clearly mentioned that Outlook express is an e-mail client meant for Windows XP and Windows 2000. For Windows XP, Windows Vista and Windows 7 you may install Windows Live Mail instead of Outlook express.
• Outlook express is a feature installed within internet explorer, your problem can be solved by installing the latest version of internet explorer. 

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• Posted on - 10/15/2013
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Answered By T McDuffy 25 points N/A #173432

Outlook Express is having problems

The error 0x800CCC0B is common when attempting to send your first email to 3rd party services like Gmail through Outlook Express. This issue will only occur when sending emails but you can still receive mails without getting any issues. This is because your email provider doesn't allow your email messages to be sent through SMTP without the server authentication. To fix this, please do the following steps below:

1. Open your Outlook Express and go to Tools and click on Accounts.

2. Choose the account that you are using. It should be the account that is encountering the error and then click Properties.

3. Go to the Servers tab and tick the "My server requires authentication" check box and then click OK.

4. Then, try sending an email by clicking on the Send/Receive Button.

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• Posted on - 10/15/2013
• Question Category: MS Outlook