Outlook Express: Unable to log in to my Hotmail Account

Asked By haigenove 0 points N/A Posted on - 12/14/2011

My Outlook Express was working fine last night, but after installing Internet Explorer 7, I could not log into my Hotmail account anymore via Outlook Express. It says that either the email or my password is invalid. When I tried logging in again using Mozilla, I was able to log in. I bet the problem is with the Internet Explorer 7. I can't even view the link https://www.playstation.com/en-us/. It seems to have no text separated with the gray background. Can someone please help me? I am running Windows XP Professional SP2.

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• Question Category: Outlook Express

Answered By Manbro Star 0 points N/A #101160

Outlook Express: Unable to log in to my Hotmail Account

If you are able to log in to your hotmail account then log in and reinstalled hotmail via outlook express. Open Internet explorer and follow these steps:

Goto Tools< Internet Option< Securities< Internet< Custom level< Settings< User Authentication/ User login 
: prompt for username and password.

After this reset custom settings to medium. This will sort out your problem.

If that doesn;t work, then probably you need to upgrade your hotmail account to get an yearly subscription of Hotmail Outlook live which allows you using hotmail via Outlook Express.

Hope my reply helped you.

 

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• Posted on - 12/16/2011
• Question Category: Outlook Express