Plugging a high-speed device to a non high-speed port

Asked By joseph price 0 points N/A Posted on - 11/28/2011

I am building my own PC. When I purchased an Asus Motherboard P4C800E-Delux and put it on my PC, I started receiving issues when trying to connect an external drive to any of my USB ports. The external drive cannot be read and the error says I am plugging a high-speed device to a non high-speed port. All the ports on my computer are 2.0 variant. My printer works fine with it. What is this error and how can I fix it? How can I turn off the balloon message?

• Status: Open
• Question Views: 744
• Answer Count: 2
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Hardware Components

Best Answer by lee hung

Go To Solution

Best Answer

Best Answer

Answered By lee hung 75 points N/A #115006

Plugging a high-speed device to a non high-speed port

Hello Joseph Price,

It seems like the external drive requires ports that perform at a high speed as compared to the ones that you are currently using and therefore you will need to get com ports that are high performance than the 2.0 variant and install them so that they can be used to connect the external hard drive.

You may successfully connect the external hard drive to the current 2.0 variant ports but the problem is the performance will be so slow. Processes like file transfer will be taking a whole lot of time to finish and therefore you should just get high speed ports to use for the external hard drive.

Hope this helps.

__

Regards
Lee Hung

 

About lee hung

Questions
3

Answers
1451

Best Answers
463

• Vote Up 0 Vote Down

• Posted on - 11/28/2011
• Question Category: Hardware Components

Answered By Clair june 15 points N/A #115007

Plugging a high-speed device to a non high-speed port

Are you using a USB 3.0 external drive? If so, then this may be the cause of the problem. You motherboard is old and does not have the USB 3.0 controllers. While this may not be a big problem, the major drawback is that your device won't be able to reach its designed optimal speed. It is also likely that you have a USB 2.0 external drive and you are plugging into your front USB ports (front chassis). Some older motherboards have USB 1.1 that uses the front ports. If you use these ports the same error will come up. Try using the ports at the back instead.

About Clair june

Questions
4

Answers
431

Best Answers
69

• Vote Up 0 Vote Down

• Posted on - 11/29/2011
• Question Category: Hardware Components