A problem caused the program to stop working correctly

Hello,
I have tried to read a video avi with Windows Average Player, but on having opened the program, an error message appears and says:
A problem the program stops working correctly. Windows will close the program and will notify him if a solution exists.
And there is only one button that proposes to close the program, but later nothing happens(passes).
VLC Average Player, Real(Royal) Player and QuickTime, it does not work well, executing in a video MP4 in Windows Player Comes up, so it is not a problem of the proper player.
What to do?
Thanks to friends.
