Problem on created POP3 email account

Asked By Geraldine_moore 0 points N/A Posted on - 11/03/2011

I used two email accounts in my Outlook. I am no longer using both emails and I have set up a new POP 3 email account. It is working with the composition of new mails. But when I click a hyperlink to mail it, it composes from my old email ids.  I have checked and confirmed that both old ids are already removed. I don’t know what is happening. Any help please?

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Answered By Mahesh Babu 20 points N/A #101076

Problem on created POP3 email account

Hallo Geraldine,

Have you reconfigured your POP3 account so that the mails come to the new email address that you are now using, because if you have not then the POP3 account has the old email and therefore the mails are being sent to it.

You need to locate the POP3 account and change the settings so that it will be using the new email that you want the emails to be sent to.Just open your outlook and then click on Tools to open the account settings so that you will be able to change the POP3 settings. See image below for guidance:

Hope this helps.

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Regards
Mahesh Babu

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• Posted on - 11/03/2011
• Question Category: Internet/Email Software