Asked By
w.ryder
10 points
N/A
Posted on - 10/23/2013
Hi, Problem in Lotus Notes at my office system
1. After Archiving mails, when trying to refresh quota, nothing happens. Unable to free up Inbox.
2. Clicking on new message does not open new message screen.
Pls resolve.
Thanks,
Problem in Lotus Notes at my office system
I think you need to reinstall Lotus Notes if that’s the way it works now. But first, try restarting your computer. Your computer might be too slow already to process your requests in Lotus Notes because of the previous tasks and other activities you are doing on your computer. The computer tends to get a little slower when you start working.
The degradation in performance is because of the data being loaded and unloaded in the memory and there are times some get stuck. As you open and close different applications, your physical RAM gets too defragmented that’s why there is a sudden slow down sometimes. This is also the same with the page file.
As it gets bigger or smaller, the virtual memory space gets defragmented as well and will also cause slow downs thinking that it is already slow when data are being accessed from the page file. If restarting didn’t fix the problem, try reinstalling. Uninstall it and then follow these steps to install it back.
You need to have the Lotus Notes installer to begin installing. If you don’t have it, you can download the trial version from Evaluate IBM Notes client. This trial version has an evaluation period of up to 90 days. You have 3 months to use it. Double-click on the downloaded installer to begin the installation. See image.
Once it is installed, connect your computer to the internet and then copy your Notes ID file if you already have one. Copy the ID file to “C:lotusnotesdata”. Next, start Lotus Notes to complete the client setup. Click Next. See image.
In “Your name”, type your full first and last name and in “Domino server”, type your Domino server address like for example “notes.cc.sunysb.edu”. Check “I want to connect to a Domino server” then click Next. See image.
When you see this screen, click Browse to locate your Notes ID file. See image.
Find your Notes ID file in “C:lotusnotesdata”. Double-click the ID file or simply click it, hit Open, and click Next. See image.
Type your Notes password and click Log In. See image.
To go to your inbox, from the Lotus Notes homepage, click Mail. See image.
