The problem is with my salesforce.com Customer Account

Asked By Olivia Aust 10 points N/A Posted on - 10/25/2012

Hi guys,

The problem is with my salesforce.com Customer Account. I tried to login and received an error message. It is indicating to contact salesforce.com administrator. I do not understand the error message. How can I get a remedy of this issue? Please help.

Thanks in advance. 

salesforce

Login Error

Your login attempt using single sign-on with an identity provider certificate has failed. Please contact your salesforce.com administrator for more information.

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• Question Category: Software Others

Answered By Rute Barga 0 points N/A #192145

The problem is with my salesforce.com Customer Account

Hello Olivia,

This problem could happen if your time and date is off set. Please make sure your time and date is set correctly and try login in again. If this fail try using a next internet browsers. If both fail then i will advise you to just simply send a email to the administrator with your problem you getting.

Thanks.

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• Posted on - 10/25/2012
• Question Category: Software Others