Problem occurs when input a bug in to Bugzilla

Asked By Thomas P Nichols 0 points N/A Posted on - 03/05/2013

 

Hello,

Currently Bugzilla 4.2.1 is installed on our server configured in Ubuntu 10.04. The problem occurs when I usually input a bug in this software to have a look up for duplicate error, it shows “Data error” with a message like the following-

…

Ueberpruefe auf JSON-RPC (beliebig) in Ordnung: v1.01 gefunden
Ueberpruefe auf JSON-XS (v2.0) in Ordnung: v2.32 gefunden
. …

When I go to the response message from the server it returns me an error with-

"Undefined subroutine &JSON::RPC::Procedure::check called at

/usr/share/perl5/JSON/RPC/Server.pm line 316."

I don’t understand actually what to do now.

Can you please assist me here ?

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Answered By Drake Vivian 30 points N/A #177016

Problem occurs when input a bug in to Bugzilla

Hi there Thomas P Nichols,

You are facing a compatibility problem between Bugzilla and JSON. This is a well known issue that happened some time ago when (then) new Bugzilla edition was not compatible with the current version of the JSON-RPC.

The only way to resolve the problem is to žeither downgrade your JSON or update both, JSON-RPC and Bugzilla.

Best regards,
Drake Vivian

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• Posted on - 03/29/2013
• Question Category: Software Others