Problem with Sorenson Software Installation

Asked By Jean Moore 10 points N/A Posted on - 07/23/2012

Hello everyone

I have HP Z800 with dual intel Xeon E5530 2.4 GHz and 24 GB ram. I have SAS 320 GB@ 15 K RPM OS hard drive and 1TB HD with 1.5 TB HD internal. I also have Nvidia Quadro FX 3800 and I am using Avid media composer 6.I have recently installed Sorenson media from the following website:

http://www.sorensonmedia.com/squeeze/squeeze-desktop/downloads/

Previously I had been using squeeze 8 Sorenson media lite version. When I tried to install the software from the above mentioned website, I got an error on my screen. The screenshot of the error is as follows:

 

Self-Registration Error

 

The following files did not self-register or unregister:

 

1. C:Program Files (x86)Sorenson MediaSorenson Squeezemc_dec_aac_ds.ax

             The specified module could not be found.

 

2. C:Program Files (x86)Sorenson MediaSorenson Squeezemc_dec_amr_ds.ax

             The specified module could not be found.

 

3. C:Program Files (x86)Sorenson MediaSorenson Squeezemc_dec_avc_ds.ax

             The specified module could not be found.

 

4. C:Program Files (x86)Sorenson MediaSorenson Squeezemc_dec_dv100_ds.ax

             The specified module could not be found.

 

5. C:Program Files (x86)Sorenson MediaSorenson Squeezemc_dec_dv50_ds.ax

             The specified module could not be found.

 

6. C:Program Files (x86)Sorenson MediaSorenson Squeezemc_dec_j2k_ds.ax

             The specified module could not be found.

 

7. C:Program Files (x86)Sorenson MediaSorenson Squeezemc_dec_mp2v_ds.ax

             The specified module could not be found.

 

8. C:Program Files (x86)Sorenson MediaSorenson Squeezemc_dec_mp4v_ds.ax

             The specified module could not be found.

 

<More files….>

 

To continue, click OK; otherwise,click Cancel

 

                                                                                OK                   Cancel

I searched a lot for the squeeze 8 icon on the desktop and also in the folder but I couldn't find it. I have also attached the screenshot of the folder:

 

Please help me in fixing the problem. your suggestions are required in this regard.

Looking forward to your response

Kind regards

Richardson

• Status: Open
• Question Views: 1164
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: Misc Software

Answered By Fosso pradha 0 points N/A #137933

Problem with Sorenson Software Installation

 

Dear User,

It seems that the performance of your pc is suitable for the application

The error you mentioned above could be a result of file corruption or missing files.

I suggest you to uninstall the installed parts of the application completely

And then download the setup again and install it. And when you are downloading make sure you download the windows version.

Thank you.  

About Fosso pradha

Questions
1

Answers
247

Best Answers
85

• Vote Up 0 Vote Down

• Posted on - 08/02/2012
• Question Category: Misc Software