A problem with spyware virus cleaner tool.

Asked By Conrad Nelson 10 points N/A Posted on - 01/06/2013

Hi to everyone,

A problem with spyware virus cleaner tool. What is the main cause of the spyware virus cleaner tool problem? It doesn’t scan and detect errors anymore. I know there is something wrong with the application or tool. Please help me resolve this issue. It has to be active and must protect my computer system. My OS is Windows XP.

Your suggestion is very much welcome.

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• Question Category: Anti-Spyware

Answered By Isna Rasma 0 points N/A #163864

A problem with spyware virus cleaner tool.

Hello Conrad;

I believe I can help you with the solving of your question. What you need to do in this case is to go to the registry (Start->Run->type 'reg-edit')

Navigate to the H_KEY_LOCAL_MACHINESOFTWARESpyware cleaner tool

Delete all the files under that folder.

These files under the directory may be corrupted.

Try and reinstall the software and it should work.

I hope this sorts out your query.

I hope this helps.

Thanks.

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• Posted on - 01/06/2013
• Question Category: Anti-Spyware