A problem with your audio device will not allow the recording

A problem with your audio device will not allow the recording

I think you need to check your soundcard because Camtasia has detected a problem when doing the recording. Check if your soundcard is not deactivated. You will see the speaker icon in the system tray if there is a soundcard installed. If you know your computer has a soundcard, check if it got disconnected in the motherboard.

Shutdown your computer and disconnect it from the outlet. Open your CPU case and check the soundcard in the slot. Normally, it is not possible to get loosened because it is screwed to the side of the CPU. Try transferring the soundcard to another slot and see if Camtasia can start recording. If the same error appeared, try reinstalling the soundcard driver.

Go to the Device Manager or click Start, Control Panel, Performance and Maintenance and select System. Select Hardware tab and click Device Manager. Expand “Sound, video and game controllers”. Right-click on your soundcard and select Uninstall. See image.

Restart your computer and run the installer for your soundcard. If your soundcard is not damaged or has other problems, it should fix the problem. Updating the driver might also help.