Problems with lag issues, missing files and slow internet speed

Hello!
Recently I discovered my files and pictures are missing in my Android Phone. I first noticed my phone do in many occasions do have lots of lag issues. Application crashes also. Have to reset my phone 4-5 times a day. I have restart also my phone every time I take pictures. Can anybody please help how to make my phone work right? What happened here? Do I need to replace my phone? Is there anything that we can do here? Can you help me reformat my phone? Please provide me step by step procedures how to do this? What are the applications I need to download and install here? I have NTT Docomo Android version 2.0. Thank you very much and have a nice day!
