Problems with my camera in the iPad Air

Asked By Michael P Tighe 10 points N/A Posted on - 07/04/2014

I have bought new iPad Air recently. But, I am facing issues with the camera in it. It is not working properly. When I select a camera application, it tries to load and take a long time and then it crashes. Sometimes the application will load and while taking the picture it is getting stuck. The camera lens looks fine, but not sure what is the problem. All other features in the iPad Air are working fine except the camera. Can somebody  advice on how to resolve this? Thanks in advance.

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• Question Category: iPad

Answered By Gather Hydty 0 points N/A #190975

Problems with my camera in the iPad Air

Hi Michael P Tighe,

I'm sorry to hear you're experiencing this problem. I'm glad I can assist you, follow these instructions:

1. Close all apps by double clicking the home button, then tap the red icon that comes on each app shown as seen below.

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2. Press and hold the sleep/wake button and the home button for several seconds until it reboots.

3. After reboot go to settings> General > Restrictions and ensure the camera app is allowed.

4. Go to settings> General> reset>reset all settings.

This should help!

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• Posted on - 11/05/2014
• Question Category: iPad