A program is trying to access e-mail address information

Asked By chrischamp 1040 points N/A Posted on - 08/02/2011

Hi there,

Anyone out there who could share their bright ideas on how will I be able to solve the issue on my MS Outlook. Here is the message prompting that a program is trying to access e-mail address information stored in Outlook.

Further, it tells about If this verifying the antivirus software if updated if unexpectedly this problem happened. I cleaned the PC by deleting the detected virus but after rebooting the PC the same problem occurred.

 

 

Microsoft Office Outlook

 

A program is trying to access e-mail address information

stored in Outlook. If this is unexpected, click Deny and

verify your antivirus software is up-to-date.

 

For more information about e-mail safely and how you

might be able to avoid getting this warning, click Help.

 

Allow access for

 

             Allow                    Deny                      Help

 

Thanks in advance!

• Status: Open
• Question Views: 2633
• Answer Count: 4
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Outlook Express-Windows Live

Best Answer by Mark.Thomas

Go To Solution

Best Answer

Best Answer

Answered By Mark.Thomas 0 points N/A #123164

A program is trying to access e-mail address information

Hi,

You did well that you clicked on deny. I think that it seems that there is something wrong with your antivirus program.

What may be the problem:

• Maybe your antivirus software is not compatible with Microsoft Windows XP service pack, you can check with your antivirus software vendor.
• Maybe your antivirus program is not able to be updated when you are online.
• Or the configuration is made to share its update status with other applications.

About Mark.Thomas

Questions
0

Answers
10

Best Answers
4

• Vote Up 0 Vote Down

• Posted on - 08/02/2011
• Question Category: Outlook Express-Windows Live

Answered By James14 0 points N/A #123166

A program is trying to access e-mail address information

It is right that your system was probably attacked by a virus which are being sent to you. There are programs that use Microsoft Outlook in order to spread the virus. Previously, there were viruses that use MS Outlook and spreads by sending them out through emails like. These viruses were known as MELISSA and ILOVEYOU virus.

This is a security warning message that you see. They are the one designed to safeguard your system. When it appears, it is probable that someone has been trying to use or send email on your behalf. This happens because your default features are designed that only COM Add-ins are the trusted programs that could access your MS Outlook, any other untrusted programs with potential risk to spread virus will not be automatically allowed since specific add-ins are already embedded in Trusted Add-ins List by your email administrator.

 

So what you do now is click DENY if the program trying to access your MS Outlook is not trustworthy. Click ALLOW if you think the program using the outlook is trustworthy.

 

After which, check ALLOW ACCESS – It will prompt for allowing access to recipient information and the amount of time access will be granted – click ALLOW.

About James14

Questions
0

Answers
5

Best Answers
1

• Vote Up 0 Vote Down

• Posted on - 08/02/2011
• Question Category: Outlook Express-Windows Live

Answered By BenHorne 0 points N/A #123165

A program is trying to access e-mail address information

This is security warning. It appears when a program tries to access your contact information in the Outlook Address Book, or tries to send e-mail.

Viruses such as Melissa and ILOVEYOU try to access Outlook and spread by sending messages to the people listed in your Contacts.

To prevent this security warning, go to the Tools menu, click Trust Center. Click Programmatic Access. There are 3 options for you:

1. Warn me about suspicious activity when my antivirus software is inactive or out of date.
2. Always warn me about suspicious activity.
3. Never warn me about suspicious activity.

If you don't want to see this warning anymore, choose the 3rd option.

About BenHorne

Questions
0

Answers
7

Best Answers
3

• Vote Up 0 Vote Down

• Posted on - 08/02/2011
• Question Category: Outlook Express-Windows Live

Answered By Lawrence M Crawford 0 points N/A #123167

A program is trying to access e-mail address information

Hello Chrischamp,

Without these solutions you can solve this issue by following another techniques too. To get more techniques visit this Techyv page. 

A program is trying to access e-mail address information stored 

About Lawrence M Crawford

Questions
8

Answers
18

Best Answers
0

• Vote Up 0 Vote Down

• Posted on - 03/23/2014
• Question Category: Outlook Express-Windows Live