Quest one identity manager installation error

Asked By sevenseven 0 points N/A Posted on - 08/17/2012

In one of my clients system i need to install quest one identity manager but i think there is some thing wrong with there system cause when i try to set up quest i get this error message…

Error message: service quest one identity manager service could not be installed. Verify that you have sufficient privileges to install system service.

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Best Answer by Hathy greave

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Answered By Arcel Ramo 0 points N/A #163095

Quest one identity manager installation error

Hello there Sevenseven, the first thing you should do is check your client computer what user account they are using. because having a problem with the permission occurs only on guest accounts and non administrator accounts. to solve this problem just make sure that you log in as administrator and install it to the all user of that computer.

hope i did help you solve your problem have a nice day.

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Answered By Hathy greave 0 points N/A #163096

Quest one identity manager installation error

Hi,

To get rid of the problem you can do the following:

Try to Install/ Register the Quest One Identity Manager Service manually.

How will you do it? Follow the path below:

1. Start > Run> CMD

2. Type the path:  C:Program Files (x86)Quest SoftwareQuest One Identity ManagerviNetworkService.exe

Start = auto

I think your problem has been solved.

Cheers

Hathy

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Answered By Carl Jack 10 points N/A #163097

Quest one identity manager installation error

Hello Stevenseven,

You may be missing some permissions that are causing the error to occur. Some of the crucial permissions you need to have are the following:

• For you to successfully run the Get-ClientAccessServer cmdlet, you will need to make sure that your account has got the following role: Exchange View-Only Administrator role
• In order to execute the Add-ADPermission cmdlet, you will have to ensure that the account that you use has the following role: Exchange Organization Administrator role
• In order to run the Add-AvailabilityAddressSpace cmdlet,  the account that you are using should be having the following role: Exchange Organization Administrator role
• And to be able to run the Set-AvailabilityConfig cmdlet, your account that must be delegated the following role: Exchange Organization Administrator role

Regards,

Carl

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