Remote Desktop Administrator error has encountered

Asked By Edith P Bateman 0 points N/A Posted on - 10/16/2013

Hi,

I have received an error message when I installed ARD 3.0 on iMac running OS X leopard with no ARD installed previously when I opened up ARD for first I got stuck. Have I made an installation mistake somehow?

The Remote Desktop Administrator software does not match the installed Client software version.

The Remote Desktop Administrator software must be upgraded on this computer.

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Answered By Ioon Darn 0 points N/A #176355

Remote Desktop Administrator error has encountered

This error probably comes from the fact that your admin and client software versions are not compatible. You have to do a software update to continue with the Remote Desktop setup. First make sure that the Remode Desktop application is in the Applications folder. If it is not, move it there. Then download the updates that can be found on the page https://support.apple.com/en-us/HT201541.

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• Posted on - 10/16/2013
• Question Category: Software Others