Samsung Wave 525 restarts by pressing the lock key button

Asked By Fernando W Alvarez 30 points N/A Posted on - 11/18/2013

Hi,

Whenever I press the lock key button on my Samsung Wave 525 it asks if I want to turn on or off, then it automatically restarts. Why does this happen? I have not seen this behavior before. Any suggestion to fix?

Thanks.

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Answered By Nichols Fryman 15 points N/A #173017

Samsung Wave 525 restarts by pressing the lock key button

Hi Fernando,
The solution to fix this problem is as mentioned below.
Download FastGSM software  from the FastGSM Official website
1) Switch Off the phone, remove the SIM card from the phone
2) Restart the phone, go to 'Menu', Select 'settings'
3) Click 'Connectivity', Select 'USB', select 'Samsung Kies' option
4) Navigate back to home screen
5) Connect the USB cable to the phone
6) Enter the login and password for the FastGSM account, Click 'Read Unlock codes' button
7) Select the network unlock code and disconnect the USB cable
8) Power Off the phone and insert the SIM card
9) Power ON the phone
10)The screen shows Network lock code to be entered. Enter the code and press done button
11)Complete the wizard and restart the phone

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• Posted on - 11/18/2013
• Question Category: Anonymous questions