Hi!
I bought a new monitor Samsung UD970. I was able to use it last night properly. When I tried to use this monitor this morning it’s working fine also. I went for errands and turned it back on. I can see bright picture and quality picture in this monitor. Unfortunately I can see that there are parts of the desktop that I cannot fully see in the screen. I want to know what are the main cause of this problem. I want to know the steps on how to resolve this and to permanently correct this problem. Thank you!
Screen is maximized that causes picture exceed panels
Hello,
It’s because your screen resolution is more than general. You should decrease your screen resolution to fix the problem.
From your desktop, right-click on any blank space and select “Screen resolution”. There, choose your monitor from “Display” section, select “Resolution” with the recommended option, choose “Orientation” as “Landscape”. Samsung UD970 can handle AK 3840×2160 resolution.
Also, if you’ve started “Magnifier”, it’ll also appear. Because it magnifies the screen. To stop this, press and hold “Ctrl + Shift + Esc” and find out the process “Magnify.exe”. Right-click on it and select “End process”.
If still no solution, check your graphics driver. It might be corrupted, so download the latest driver for your graphics card.