Showing error code 3010 while installing Microsoft Office 2010

Asked By abrahamahartman 60 points N/A Posted on - 10/06/2012

Hi Experts,

The problem is with Microsoft Office 2010. I installed it carefully. I think it was ok.

 

However, after sometime I received an error message as mentioned below. It is showing the default behavior state as failed and showing the return code 3010. What does it mean?

 

Have you any idea for the package return code mappings?

 

Please help to solve the issue.

 

Thanks in advance.

 

 

Status: 'Failed'

Result: 'The Requested operation is successful. Changes will not be effective until the system is rebooted.

Return Code: 3010

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• Question Category: Microsoft Office

Answered By cathy emrald 5 points N/A #141475

Showing error code 3010 while installing Microsoft Office 2010

Have you try to reboot your computer? This is just a return code implying that you need to reboot in order to complete the MS Office 2010 installation. But if you continue to receive this, try to update your Windows to Service Pack 3. Or click the Tools under the console. And then click Distribution and Distribution Packages.

Select "Return code template manager" under the Distribution Packages toolbar. And then revise the "Default non MSI-Template" and add 3010 as a success plus the message Reboot required. Click to save the changes you made. 

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• Posted on - 10/06/2012
• Question Category: Microsoft Office