Shuffle 3rd gen will not respond to remote

Asked By Mathilda_mcdonald 0 points N/A Posted on - 11/05/2011

There is something wrong with my iPod Shuffle 3G. 

When I turn it on, the light goes green, then after several seconds, it flashes orange light for four times. 

It does not respond to my remote but it can play music.

• Status: Open
• Question Views: 819
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: iPod

Answered By Elvie 0 points N/A #105434

Shuffle 3rd gen will not respond to remote

Hi Mothilda,

It seems a software problem. You can confirm it by : 

• Firstly try to reset your iPod. 
• After done, switch on the iPod and check it. If the problem is not resolved then try next step.
• If you can't resolve this problem by this step then you need to upgrade or re-install you ipod's software.

Updating Ipod

• First of all take the data cable of your ipod and attach it with your pc through the USB.
• Now download the latest released software according to your ipod's model to your pc. through the Itunes.
• Now find the downloaded file and open it in the iTunes. Like on the image.

• This will ask you the installation that Yes/No. Click onn yes.

This will remove your all the files from your ipod and will be install the software.

•  After finish your iPod will be restart and it  is ok now.

Best Wishes

About Elvie

Questions
0

Answers
4

Best Answers
0

• Vote Up 0 Vote Down

• Posted on - 11/15/2011
• Question Category: iPod