Skype has encountered a problem when logging in

Asked By Jay Skarbos 20 points N/A Posted on - 01/31/2013

Hi Friends,

Whenever I attempted to sign in SKYPE, i.e. as SKYPE begins to launch I get an error message, saying

"SKYPE has encountered a problem and needs to close".

And then the SKYPE doesn’t get started. I have already tried to solve this problem by uninstalling and then installing it again. But nothing works.

Please help me to solve this problem. I am using Windows XP as the operating system.

Answered By Noland yuia 0 points N/A #150537

Hi Jay,

I am really sorry to hear about your problem. You can try the following method to resolve your issues with Skype.

Firstly, uninstall Skype normally. Restart your computer.
Navigate to Application folder in C:Documents and Settings*Your username*Application Data
In there, rename folder called Skype.

Once you do this, try again to install a fresh copy of Skype from here. If it's still doesn't work, do this:

Right click on the Skype icon – click Properties and then click on the Compatibility tab; under Input Settings, check the box 'Turn off advanced text services for this program" and hit Apply.

Here's a third method to make it work:

Navigate to my user data folder – Users/*your user name*>/AppData/Roaming/Skype and deleted all the old temp files and a file called "shared.xml". Your Skype should be in a working state after these steps.

I'm glad I could help you.

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