Snow Leopard cannot connect to mail account bandwidth limits error

Asked By Kevin A Augustin 40 points N/A Posted on - 01/08/2014

Hi,

I am not able to connect to my IMAP mail server with Gmail because of an exceeding bandwidth limits error on my Mac. I am using Snow Leopard on my Mac. I tried verifying that everything on my Mac was configured correctly by contacting the Apple Support. I then tried creating a new Gmail account and still get this same error. Trying to unlock the captcha too didn’t work for me. I can log into Gmail using safari without any issues. I tried disabling IMAP settings in Gmail and then enabling it back again. I have check all my connections and also verified with connection doctor and failed to identify any issues. What could be wrong? Do you have any idea guys? Kindly help me fix this. Any suggestions on your part will be greatly appreciated. Regards

Error:

Unable to connect

There may be a problem with the mail server or network. Verify the setting for account “Gmail” or try again.

The server returned the error: Account exceeded bandwidth limits. (Failure)

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• Question Category: Apple OS

Answered By Tim Lahaye 10 points N/A #181093

Snow Leopard cannot connect to mail account bandwidth limits error

Please follow the following step to solve the issue —-
First, locate for /computer name/Library/mail/mailboxes folder. Here search for a folder named ‘recovered messages’ (your mailbox name).mbox. Drag this to your desktop even if you see it is filled with emails.
Next, open Apple Mail and go to preferences->accounts. Here highlight the offending ‘IMAP Gmail account’ and then delete your ‘IMAP’ gmail with the ‘-‘ icon and then close the mail.
Then, go to System Preferences and create a new dummy user and log in this dummy user.
Again, open your Apple Mail and go through the initial dialogue to set up your long lost IMAP gmail account. Give few minutes to set it up and then start downloading all your emails. Now you will be able to see the listed labels and can click one of them to see the emails.
Now, close the Apple Mail and log out of the account and return to your normal account. Open the Apple Mail and set up your old account again.
Hope, this works now.

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• Posted on - 03/18/2014
• Question Category: Apple OS