Solving Issues Of Saved Documents In Microsoft Word For Mobile Devices

Asked By Laz Zebbena 0 points N/A Posted on - 06/09/2017

Hi, I have an Android mobile device, and for the past week, I cannot save any document on my Microsoft word for mobile. Even files created on my PC are not being saved after editing it on my device. Please help and thanks in advance.

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• Question Category: MS Word
• Question Tags: Microsoft Word | mobile devices

Answered By Justin Weebb 0 points N/A #299006

Solving Issues Of Saved Documents In Microsoft Word For Mobile Devices

Hello, it seems that your Microsoft word for mobile application is having issues with saving data on your device. You can force stop the application and restart it to see if the issue persists. If it does not solve the problem, follow these steps to clear the cache:

1. Make sure that the MS Word app is closed.
2. Go to “Settings” and select “Apps” or “Applications.”
3. Look for the “MS Word” app. Select the app.
4. Scroll down and select “Clear Cache” for this app.
5. Restart the app.

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• Posted on - 06/09/2017
• Question Category: MS Word